Last updated: May 2026 · These terms apply to all Ezmon users
By creating an account or using Ezmon ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. We may update these Terms from time to time. Material changes will be communicated by email at least 14 days before taking effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.
You must be at least 16 years old and capable of forming a legally binding contract to use the Service.
You are responsible for providing accurate registration information and keeping it up to date.
You are responsible for maintaining the security of your account credentials. Notify us immediately at security@ezmon.dev if you suspect unauthorised access.
Each person may maintain one account. Sharing accounts across multiple people requires a team plan.
You may use the Service only to monitor infrastructure that you own or have explicit written permission to monitor. You must not use the Service to: - Monitor hosts without authorisation from their owner - Generate intentionally excessive traffic to a target (denial-of-service) - Probe for vulnerabilities or security weaknesses on systems you do not own - Circumvent authentication, rate limits, or access controls on target systems - Transmit malicious payloads in monitor request headers or bodies - Resell or sublicence the Service without a written agreement with Ezmon - Violate any applicable law or regulation We reserve the right to suspend or terminate accounts that violate these rules without notice.
Available indefinitely with the limits described on our pricing page. No credit card required.
Billed monthly or annually in advance. Prices are displayed in EUR and exclude VAT where applicable. VAT is added at checkout based on your billing country.
Plan changes take effect immediately. Upgrades are prorated. Downgrades take effect at the start of the next billing period.
We offer a 14-day refund on the first payment of any new paid plan. After that, payments are non-refundable except as required by applicable law.
If a payment fails, we will retry up to three times over seven days. After that, your account is downgraded to the Free plan and your paid data history is held for 30 days before deletion.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Monitor check results and configuration data remain your property. We process it only to provide the Service. We do not sell your data or use it for advertising. You grant us a limited licence to store and process your data solely for the purpose of operating the Service.
We aim for 99.9% uptime on our monitoring infrastructure. Scheduled maintenance will be communicated in advance where possible. The Service is provided "as is". We do not guarantee that every check will be delivered or that every alert will fire — network conditions outside our control can affect delivery. You should not rely on Ezmon as the sole mechanism for detecting critical outages. We are not liable for missed detections caused by outages of our own infrastructure.
Ezmon and its licensors own all rights in the Service, including its software, design, and documentation. These Terms do not grant you any right to use our trademarks, logos, or trade names. You retain ownership of all data you submit to the Service.
To the fullest extent permitted by law, Ezmon's total liability to you for any claim arising out of or related to these Terms or the Service shall not exceed the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow these limitations. In those jurisdictions, liability is limited to the greatest extent permitted by law.
You may cancel your account at any time from the Billing settings page. Cancellation takes effect at the end of your current billing period. We may suspend or terminate your access immediately if you violate these Terms, fail to pay, or if we are required to do so by law. On termination, your right to use the Service ends. We will delete your data within 30 days, except where retention is required by law.
These Terms are governed by the laws of Norway, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of Norway, and you consent to personal jurisdiction in those courts. If any provision of these Terms is found unenforceable, the remainder stays in effect.
Questions about these Terms? Email legal@ezmon.dev. For privacy questions, see our Privacy Policy or email privacy@ezmon.dev.